Terms of Service
Effective Date: March 8, 2025
Last Updated: March 8, 2025
Welcome to MaxHelp! These Terms of Service ("Terms") govern your access to and use of MaxHelp’s services, including phone-based AI technical support, troubleshooting guidance, and other related services (collectively, the "Services"). By accessing or using our Services, you agree to these Terms. If you do not agree, do not use the Services.
1. Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Services. By using the Services, you represent and warrant that you meet these eligibility requirements.
2. Use of Services
- Permitted Use: You may use the Services solely for lawful purposes and in accordance with these Terms.
- Prohibited Activities:
- Use the Services for illegal, fraudulent, or unethical activities.
- Engage in disruptive behavior that interferes with service delivery.
- Reverse-engineer, copy, or modify any part of the Services.
3. Disclaimer: Use at Your Own Risk
By using MaxHelp, you acknowledge and agree that:
- The Services are provided on an "as-is" basis without any guarantees or warranties of accuracy, reliability, or effectiveness.
- MaxHelp does not replace professional technical support from manufacturers. You are strongly advised to contact the official software or hardware vendor for your product before using our Services.
- You assume full responsibility for any actions taken based on the information provided. MaxHelp is not liable for data loss, security breaches, or hardware/software malfunctions resulting from the use of our guidance.
4. Account Registration and Responsibilities
- Account Creation: You may need to create an account to access certain features.
- Account Security: You are responsible for safeguarding your account credentials and any actions taken under your account.
5. Subscription and Billing
MaxHelp may offer subscription-based services with recurring fees. You agree to the billing terms presented at the time of purchase.
6. Limitation of Liability
To the maximum extent permitted by law, MaxHelp and its affiliates are not liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Services, including but not limited to:
- Data loss
- Device malfunctions
- Unauthorized system modifications
7. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of the new Terms.
8. Contact Us
If you have any questions about these Terms, please contact us at: