Max Help was born from a simple observation: technology should make life easier, not harder. We saw how many people, especially seniors, struggle with everyday tech problems and have no one to call for immediate help. The existing options were frustrating - long wait times, complicated instructions, confusing websites, or having to rely on busy family members. We created Max Help to provide immediate, patient, and personalized tech support that's as easy as picking up the phone. Our mission is to make technology accessible to everyone, regardless of their technical expertise, and to provide peace of mind knowing that help is just a phone call away, 24/7.
Co-Founder
Dr. Justin Graham is a seasoned physician executive and entrepreneur with over 15 years of experience in healthcare and technology innovation. After watching his parents struggle with technology and spending countless hours providing remote tech support, he recognized the need for a service that could provide immediate, patient assistance for everyday tech problems. Justin's background in healthcare taught him the importance of clear communication and personalized support, principles that are at the core of Max Help's approach to tech support.
Co-Founder
Charlie Graham is an accomplished entrepreneur with 20+ years of experience building innovative, user-focused products. As the founder and CEO of successful companies like Shop It To Me and Hawku, Charlie has consistently pioneered new ways to solve everyday problems through technology. His passion for creating Max Help came from his own experiences helping family members with tech issues and realizing there had to be a better way. Charlie's expertise in creating intuitive user experiences drives Max Help's commitment to making tech support simple and accessible for everyone.